User Roles and Access

PropMan implements a role-plus-entitlement-based access control system to ensure appropriate access levels for different users:

Main User Roles

  • Resident: Access to their own account and unit information via the Resident Portal

  • Reader: View-only access to property information

  • Accounts: Basic property management access

  • Finance: Extended access including financial operations

  • Admin: Full system access

Note

Property managers typically have either Accounts or Finance role access.

Role Capabilities

  • Accounts Role:

    • Basic property management functions

    • Resident account management

    • Billing operations

    • Work order management

    • Non-financial reporting

  • Finance Role:

    • All Accounts role capabilities

    • Financial operations

    • Check writing and management

    • Advanced reporting

Key Entitlements

The system also includes various entitlements that control more fine-grained capabilities:

Building Management

  • Run Rent Roll - Run the official monthly billing

  • Run Trial Rent Roll - Run a trial billing to verify the accuracy of the Rent Roll generated

  • Building Reconciliation - Show numbered badges on Journals Button to handle bank transaction auto-reconciliation

  • Building Assessments - Create, edit, and delete Building Assessments and Additional Charges

  • All Building Reports - Run all reports for the building

  • Write Checks - Write checks on behalf of the building

  • Print Checks

  • Approve Checks - Approve checks for remote printing and sending

  • Clear Checks - Mark checks as cleared

  • Manage Recurring Checks - Create, edit, and delete Recurring Checks

  • Work Order Admin - Create, edit, and delete Work Orders

  • Work Order Reader - View Work Orders

Financial Operations

  • Management Bookkeeping - See and work with the Management Building

  • Management Onboarding - Onboard Buildings and Residents. Bulk Onboarding Tool.

  • GL Account Admin - Create, edit, and disable GL Accounts

  • Resident Billing Admin - Create, edit, and delete Resident Additional Charges

Building Modules

  • All Modules - Enable and disable particular modules for the building

  • Electric Bills

  • Scheduling

  • 1098 Tax Forms

  • Work Orders